During major disasters, it’s common for every line to a 911 center to be busy. TeleSentient™ identifies callers that did not get through and provides their location by email or text in real-time. This allows a 911 center to call back, send a unit, or take other action.

TeIeSentient™ can render a nearly god-like view of communications infrastructure. After a hurricane, responders can quickly determine where cell phone towers are standing, or where central offices are still in service. Agencies like FEMA can decide whether to send cell phones or satellite phones to disaster areas depending on what is left of the network.

TV news displays storms and other weather events on radar. Green means rain, orange means heavy rain, and a hook-signature on a severe thunderstorm often means a tornado. Now imagine the television news screen showing a hook signature in a thunderstorm, combined with 20 red dots - each indicating a caller to 911 at that very moment, including the ones who do not get through.

Use existing systems to pinpoint landline or wireless caller locations. Then send a text message to the nearest 911 center, with name, number and location, even the callers that don’t get through, in real-time. The 911 center can then make more informed decisions as to whether to send a police unit or take other action for those callers.

All telecommunications carriers in America are required to transmit 911 calls to a 911 call center or the appropriate local emergency authority. In November of 2022, the FCC mandated that virtually every telephone company in America improve the ability to detect outages affecting 911, 988 and other emergency call centers. Service providers must notify 911, 988 and other emergency service centers within 30 minutes of detecting the outage. The FCC is also directing those same companies to explore ways to show such outages in a graphic format on a map. The FCC has been vigilant about enforcing these rules.